Frequently Asked Questions
Everything you need to know about Nqood.
Is Nqood free?
Yes, Nqood offers a robust free tier that covers all essential personal finance tracking needs. We also offer a premium version for advanced AI features and unlimited cloud sync.
Does it work offline?
Absolutely. Nqood is built with an offline-first architecture. You can add transactions, categories, and goals without an internet connection, and the app will sync automatically once you're online.
Can I manage multiple wallets?
Yes! You can manage multiple bank accounts, cash wallets, credit cards, and business accounts, and even track inter-wallet transfers.
Can I forecast my future balance?
Our AI Cash Flow Forecasting analyzes your spending patterns, scheduled transactions, and goals to predict your future balance, helping you avoid shortfalls.
Can AI add transactions?
Yes. Using the AI Assistant, you can simply speak or type a sentence like 'I spent $15 on coffee', and the AI will extract the amount, category, and date automatically.
How is my data protected?
We use industry-standard HTTPS encryption for all data in transit. Your passwords are securely hashed, and your financial data is isolated and protected.
Can I import data from other apps?
Yes, Nqood supports importing data via CSV files so you can bring your history from other finance apps seamlessly.
What does 'Safe To Spend' mean?
Safe To Spend is an intelligent feature that calculates how much money you can spend today without jeopardizing your upcoming scheduled bills or savings goals.
Can I track debts and loans?
Yes, Nqood has a complete debt management system. You can track money you owe and money owed to you, linking them directly to your financial contacts.
Is there a widget for my phone's home screen?
Yes, we provide several interactive home screen widgets for fast transaction entry and quick balance overviews.
Does Nqood detect bank SMS messages?
Yes, on supported devices (Android), Nqood can detect incoming bank SMS and notifications to automatically suggest a transaction entry.
Can I set up recurring transactions?
You can schedule recurring transactions for rent, salary, or subscriptions, and choose whether they process automatically or require your confirmation.
Can I share my account with my partner?
Currently, Nqood is designed for individual use, but you can log into the same account on multiple devices to share data.
What languages are supported?
Nqood fully supports English and Arabic, including complete right-to-left (RTL) interface support.
Can I customize the app's appearance?
Yes, Nqood offers deep customization including Dark/Light themes, custom accent colors, and adjustable dashboard layouts.
Are there any hidden fees?
No. Nqood is transparent. The core app is free, and our premium subscription price is clear with no hidden charges.
How do financial goals work?
You can set up goals to save for a specific item (fixed amount) or set a limit on a specific category (percentage). The app tracks your progress automatically.
Do you sell my data?
No. We never sell your personal or financial data to third parties. Your privacy is our top priority.
Can I attach receipts to transactions?
Yes, you can attach photos of receipts or documents to any transaction for easy record-keeping.
How do I delete my account?
You can easily delete your account and all associated data directly from the Settings menu inside the app.